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Privacy Policy

Elsire Trade Policy

 

Payment procedure

100% advance payment along with the confirm written order. 3% CD ( Cash Discount ) will be given Distributor can make the payment through RTGS/ NEFT also. No CASH transaction is permitted in any circumstances either with Company or with company executives.

 

Our Bank is

Bank Name : HSBC, 25, Barakhamba Road, New Delhi-110001

Bank Account No : 166396655001

IFSC : HSBC0110002

 

Trade Discount for Distributor   

Trade Discount             :10%  as per company list

Cash Discount              :3% on advance payment along with order.

Turnover Discount         :2% Every 3 months.

 

Order Placing procedure.

The distributor will place their order through mail at Info@Elsire.co.in OR can coordinate with Area Sales Manager / Executive for their order. The company will supply the products to the distributor from Delhi warehouse to distributor godown in India destination on agreed terms/ As per M.O.U.. Other than India destination the trade terms will be applicable as per legal norms at the time of dispatch.

 

Ordered goods delivery procedure    

Ordered goods will be supplied within 7 days from the confirm order. The order will be supplied through transport or distributor can give their own transport details according to their convenience.

 

Reject material return procedure  

Manufacturing defect if any will be replaced within 15 days of receiving of goods. To avail this facility the distributor will inform to the company within 24 Hours of received the goods along with Area Sales Executive recommendation.

 

Claim settlement procedure

Claim like credit note, account settlement will be settled quarterly. In case any distributor not performing and want to discontinue, in that case first the distributor will send the OK duly packed material details to the company at Info@Elsire.co.in  . Unpacked material will not be considered under the settlement.  

 

Good Return Policy 

Unsold / non- movable products if any and distributor want to return that will be considered within three months of the billing date if the product is in the same condition as and when supplied condition with original price tags. Without serial number, products will not acceptable under return goods scheme.

 

Procedure to return your product

First distributor will inform to the company via email with returning products details to area executive and c.c. to the company at  Info@Elsire.co.in  and  the same time  Company will issue guide line about process for return of material. After confirmation of return authorization by mail, distributor can send back the material at company warehouse as directed.

Returning goods shipping charge will be borne by the distributor only. It is advised that the return packets should be strongly packed. If any product which is delivered is not same as per order or in damage condition then the same will be returned to the distributor or not considered as OK return. 

 

Selling Norms

The distributor will supply the products to the Dealers/ Gallery on company provided Price List. A distributor will not supply the products, more & less that company decided dealer price in any circumstances. Company will not supply any products directly to any dealers without the consent/advice of distributors.

 

Similarly, the dealers will not sell the products less than dealer price ( as per the company Price list ) or More than M.R.P. in any circumstances. It is also understood that in case any dealers are providing any discounts to the customers to promote their sale without the consent of a company or distributor that will be the part of dealers only. The Company/Distributor will not be responsible for his profit & loss anyhow.

 

The distributor is responsible for the dealer’s payment for supplied goods, Company or Company Representative is not responsible for any kind of outstanding or pending payment so far with any dealers. For any bulk sale or for institutional order/inquiry region wise shall be pursued by the Distributor / Dealers. In case the Distributor/ Dealers require any kind of support related with a technical guide, the company executive will assist appropriate way with the consent of Distributor / Dealers. The payment and supply of goods matter with the above sale that will be part of Distributor / Dealers only.

 

Our Marketing policy

  • Dealer Board Free of cost on company approval.
  • Dealer Internal Branding Free on company approval.
  • Print media in magazine / Newspaper will be done from the company. In the case of special advertisement required, that can be considered from head office only.
  • P.O.P. as needed Free of cost.
  • Local Exhibition- the cost of the stall will be on 50% sharing basis Or mutual agreed.  

 

Support for Sales & Network Development

  • Area Sales Manager, appointed by the company to promote distributor sale.
  • Training of a distributor’s salesperson will be arranged by the company if required.
  • Other activities to promote sale will be considered on mutual discussion.
  • Scheme for Distributors, Dealers & Customers to promote sale will be provided by the company from time to time.

 

After Sales Service Support.

  • There is a provision in our organization that if any distributor wants to run After Sales Service with distribution, In that case, company renumbers @ 2% of Billing Value ( Off the Tax Value ) to the distributor to retain the service center.
  • After Sales Service will be taken care of by the company.
  • OR arrange by the company with some franchisee and suitable for company.

 

Rest of the norms followed with M.O.U.

 

M/s TKRaj India Pvt. Ltd., 

Address: 12 A, 12th Floor, Gopala Tower,

Rajendra Place, New Delhi, Pin Code -110008 ( India ),

Website : www.Elsire.co.in

Email ID:  Info@Elsire.co.in